Appointments

How to Make an Appointment

We   can   typically   get   you   in   for   an   appointment   the   same   day   or   next   day.      Just   call.   Please discuss   what   you   need   or   your   situation   is.      Please   understand   we   believe   owners   hold   a great   deal   of   information   necessary   for   us   to   help   your   animals.      Please   be   provide   as   much detail   as   you   can,   and   forgive   us   if   we   keep   asking   questions.      We   only   see   a   glimpse   of   your pet, you know what is or isn’t normal. 

Country Calls / Home Visits

We   recognize   that   not   all   our   patients   can   come   in.      For   a   fee,   we   do   offer   country   calls.      For large   animal   clients,   this   assumes   that   you   already   have   the   herd   trapped,   have   help   to   work your   chute,   and   are   prepared   when   we   get   there.      Please   understand   that   your   safety   and   the safety    of    our    Veterinarians    and    Staff    is    our    priority.        Time    permitted,    we    will    try    and accommodate   coming   out   immediately,   but   we   do   have   patients   in   house   that   we   have   to ensure   we   are   taking   care   of   prior   to   being   able   to   leave.      Please   schedule   out   1-2   weeks   if possible for all country calls. 

Surgery

We     can     accommodate     “most”     general     surgeries,     including     spays,     neuters,     c-sections lacerations,    amputations,    hernia    repairs    and    urinary    stone    procedures.    Please    call    and discuss   your   individual   needs.      Please   note   that   we   only   do   non-emergency   procedures Monday-Friday.      Pets   coming   in   for   surgery   should   have   their   food   and   water   taken   away   at least   8-10   hours   prior   to   surgery   /sedation   unless   we   specify   otherwise.      Emergencies   during normal   business   hours?   Please   call   and   let   us   know   you   are   coming.      Note,   as   we   do   have clients   that   require   us   to   go   out   to   them,   we   sometimes   are   unable   to   accommodate   those immediate emergencies -- call us and we will try and accommodate your emergency. 24 Hour Care Like   most   general   Veterinary   Practices,   we   do   not   offer   24-   Hour   care.      This   means   we   do   not have   someone   here   overnight   full   time.      While,   we   have   staff   that   periodically   may   check   on them,   we   are   not   here   on   the   premises.   The   only   24   hour   clinic   in   the   area   we   are   aware   of   is Texas   A&M   Small/Large   Animal   Veterinary   Teaching   Hospital,   and   we   are   told   there   is   a   24 hour   clinic   in   Austin   and   Waco.      If   you   are   not   comfortable   keeping   your   pet   here   overnight, we allow owners to pick up and transfer care to another clinic nearby. 

Hours

The following is our normal business hours: Monday                         8.00 - 5.00 Tuesday                         8.00 - 5.00 Wednesday                                     8.00 - 5.00 Thursday                         8.00 - 5.00 Friday                                     8.00 - 5.00 Saturday**                        8.00 - 12.00 Sunday                                  Closed **FRANKLIN LOCATION ONLY We    offer    limited    emergency    services    until 8pm.        Please    understand    as    we    support    a large   area   and   have   limited   staff   after   hours, we   cannot   see   every   emergency.      To   speak with   a   Veterinarian,   you   can   call   our   normal business   phone   number   and   be   directed   to our on-call Veterinarian/ Staff. For   immediate   after   hours   emergencies,   we recommend   Texas   A&M   Small/Large   Teaching Hospital    located    at    408    Raymond    Stotzer Pkwy,    College    Station,    TX    77845.        They    are open 24 hours.        Small Animal Emergencies: (979) 845-2351        Large Animal Emergencies: (979) 845-3541